Tungsten Publishing completes their move to ESco
Article by Megan Walden
Thu 11 May 2023
It gives us great pleasure to announce that we are now live with our newest client, Tungsten Publishing.
Tungsten Publishing is an independent B2B publishing house specialising in Print Media, Research, Multimedia, Digital Products and Events across a range of financial services topics. With their customer service having previously been managed in-house, this new partnership means that our experienced and kind-natured team have been entrusted with providing the best quality customer service to Tungsten’s customers.
ESco is now managing subscriptions services for two of Tungsten Publishing’s brands:
The Trade delivers independent coverage and analysis of the world of global securities trading. Unrivalled in the breadth and depth of its reporting since its launch in 2004, The Trade offers a daily news service and quarterly magazine for buy-side traders, providing details, up-to-the-minute reports on market structure, regulation and trade execution.
This publication was previously distributed as a non-controlled circulation title, which we will begin selling as a paid subscription moving forwards.
Global Custodian, which was founded in 1989, is defined by high-quality editorial and a series of annual surveys that have become benchmarks for the industry. Publishing 5 times per year, editorial scope includes securities processing operations, fund administration, securities lending and financing, prime brokerage and the infrastructure of the global securities industry.
Since the conversion, we have also started selling Global Custodian digital single issues (as downloadable pdfs), as well as digital Research Reports.
Their premium content, including a digital archive, is behind a paywall and there will be a two-way API to ESco’s subscription platform providing real-time access and entitlement. This means that customers have immediate access to all the important stuff as soon as they subscribe. Should subscribers have any difficulties or queries, the ESco Customer Services team will be on hand to assist.
We will also take on the management of Global Custodian’s Enterprise Subscriptions which will be looked after by our Corporate Team of hand-picked and trained specialists who work within the Customer Service Department and are dedicated to handling these orders.
May we take this opportunity to welcome on board our new friends at Tungsten Publishing; the team at ESco are looking forward to working closely with you all in the future.