Author: Megan Freeman

When someone moves house and leaves no forwarding address, returns (or “goneaways”) pile up fast. For years we’ve used technology to capture and process them, but there were always limits.

The Digital Markets, Competition and Consumers (DMCC) Bill is set to shake up the rules around subscription cancellations – and that means changes ahead for publishers and membership organisations.

We’re thrilled to share that ESco has been shortlisted among the PPA Independent Publisher Awards 2025 for both Industry Partner of the Year and Tech Solution of the Year!

Every quarter, we roll out updates designed to make our eCommerce platform smarter, smoother, and more effective for our clients and their customers.

We’ve developed a new forecasting tool designed to give publishers greater clarity over their subscriber numbers. It helps them plan with more confidence and fewer spreadsheets.

At ESco, we don’t believe in standing still. The world is moving fast – especially when it comes to technology – and we’re making sure we’re moving with it.

At ESco, we’ve been busy behind the scenes exploring how AI can make a real difference – not just shiny gimmicks with “AI” slapped on the label.

After more than four decades at the helm of ESco, our founder and Managing Director, Susan Duffin, will be stepping into a new role as Chairwoman.

On Thursday 10 July, Team ESco headed over to the Barbican for the Memcom Leadership Skills Forum, a day dedicated to senior leaders across the membership sector.

Just like you’d get a regular health check, an MOT for your car, or a service for your boiler, your subscription strategy deserves the same care and attention.