Mail Order / Pick & Pack

A bit of Mail Order. A bit of Pick and Pack. A bit of fabulous, enormous, super tidy, on-site warehousing

On top of everything else, we offer a full mail order processing service including warehousing storage and pick and pack service for any type of product you may wish to sell, from a DVD, a tree, a deckchair or a simple show ticket. Processing is fully integrated with our subscriptions system giving you the opportunity to maximise the cross-selling potential to your customers….ooooh!

Summary of the "Good Stuff"

• Top class customer service
• Comprehensive e-commerce solutions
• Integrated relational database with single customer view
• Online reports & analytics tools
• Processing of payments including invoicing
• Warehousing, pick, pack and despatch
• Despatch via any courier or postal service required

Making use of the vast experience of our very fabulous, helpful (and a bit glam) customer service team, your customers will be given the best possible buying experience so that they will want to purchase from you again. And again. And dare we say it, again. 

ESco consistently exceed our customer services expectations, which are high: we run a stable of specialist consumer brands with a worldwide audience, including many readers who do not speak English as their mother tongue. We particularly appreciate the effort the customer services team put into looking after our Chinese and Japanese clients. I suspect we are one of ESco’s more demanding clients and they always step up to the plate when required, and I personally value the old-school integrity that permeates the business. We enjoy doing business with them.

Robin Shute, Marketing and Operations Director, Newsquest Specialist Media

newsquestspecialistmedia.com / read more