At ESco, we think people are pretty important.
Meet some of our lovely, passionate, positive people.
Matthew joined ESco in 2010 as an IT Executive, leaving behind his first love, farming. Matt has stridden through the ranks at ESco to his current position as Technical Manager. The glue of all things technical at ESco. During office hours Matt can be found at almost any desk, solving almost any problem, and always in the calmest manner possible. We think he might be unbreakable. During his spare time, Matt can be found farming, shooting, repairing or adventuring on his boat, holidaying with friends, and lastly, if there's any time left, at the pub.
Did you know? Matt recently completed Mucky Races the Gauntlet 6K Mud Race at Spains Hall (27th of 170) with Team ESco.
Nicknames: Captain, Mate
A long time ago in a converted pig building far, far away, Lee and his full head of hair joined ESco to earn some Christmas spending money by stuffing promotional year planners into postal tubes. Thirty years and one traumatic separation later (the aforementioned hair), Lee presides over our crack team of IT commandos as ESco's Technical Director. He suffers from several addictions, chiefly a compulsion to “prep data” or “watch Star Wars” at any opportunity. Occasionally we let him out of the office so he can pretend to be a rock star.
Did you know? Lee has climbed the Sydney Harbour Bridge… twice! He's going for the hat-trick... when they let him back in the country!
Roger joined ESco in 1999 bringing a wealth of knowledge with him, having spent the previous 27 years in the publishing industry. Roger is our projects guru. If you want something done, on time, on budget and to the highest standard...Roger is your man. In the office, Roger is involved in strategic planning, finance and purchasing, the overseeing of key client accounts and several operational areas of ESco's business including the mailroom team and print and production. Out of the office, well, Roger has 5 dogs, 30 chickens, and a footpath through the garden he's trying to close down. You will mostly find him at the gym, mowing the lawn (with his two, two year old grandchildren trailing behind), out on the bike with the dogs, behind his desk or, understandably, face down asleep at his kitchen table.
Did you know? Roger was a keen competitive middle distance athlete, and ran for Braintree AC first team till the age of 40. He stood down only recently.
Nicknames: Bill, Dodgy Rog (totally unwarranted, promise), Dad (as in Father ESco)
Head of Development
In search of re-joining the rat race after living off the grid travelling around Europe in a motorhome, Darren joined ESco in 2007. After a short stint in the mailroom, and several different roles within the IT team Darren has reached the dizzy heights of Head of Development. Outside of work Darren spends most of his time running around after his 2 young kids and trying to teach them important life lessons: 'Rock music rocks!', 'Always say "Please" and "Thank you"', and 'There is no situation in life that can't be improved by a cookie'. Although they seem to have picked the last one up themselves from the Cookie Monster.
Did you know? Darren has a 25 year old copy of The Beano in his glove box.
IT Team Coordinator
Andrew joined ESco in January 2011 as a Print Executive in our busy Production Team, progressing into our IT Department in August 2013 to exercise his wealth of IT knowledge gained during his Computing degree. Monday to Friday Andy is a pro-active and busy IT whizz, with his free time being spent in the terraces at Cambridge United, playing cricket, getting competitive with the ESco Badminton team, or working up a sweat... in the pub.
Did you know? Andy captains a local cricket club, who seem to spend the majority of their “training” sessions supporting the village pub.
Greg began his ESco life in December 2013. You'll find him stuck behind the monitor as a developer focussing on SQL server integration and solutions. Greg enjoys competing as well as coaching judo which he has done since the age of 7. He is a 2nd Dan black belt at Cambridge university judo club which helps him stay fit enough to entertain his 3 active children.
Did you know? Greg represented Great Britain at the tender age of 17 in Judo.
Head of Account Management
John McHale joined ESco one cold and windy day in December in 2005 as our Warehouse Assistant. His roles at ESco have since consisted of Warehouse Manager, Production Team Manager, Account Manager & finally, where he currently resides as Head of Account Management. During office hours, John can be found at his desk, drinking copious amounts of coffee, on the phone to clients and serenading his colleagues with a mixture of humming, singing and whistling (usually all at the same time). In his free time, John indulges in his love for motorbikes, spending time surrounded by women (wife, two young daughters and dog Jodie) and trying to maintain the garden.
Did you know? John is married to Marketing Director, Louise McHale.
Nicknames: John Boy, Colin, Adult Toddler, Johny Mak
Senior Account Executive
In October 2013, after completing her degree in Accounting & Finance and when she was just knee high to a grass hopper, Sarah Louise Waddington joined our gang. Starting her life at ESco in the Corporate Team, diligent, systematic & conscientious Sarah was promoted to Account Executive in our Client Services Team in January 2019 and then promoted AGAIN to Senior Account Executive in 2021. A keen runner and badminton player, Waddles as we call her (we don't) is sociable, fun and always gets stuck in. Sarah is also an avid Liverpool supporter. But don't hold that against her.
Did you know? Sarah also recently completed the Colchester Zoo 10K Stampede in under an hour!
Nicknames: Sar, Wadds
After spending 13 years working in HR within the Higher Education industry, Charlotte wanted a new challenge in a new industry. By pure happy coincidence, an ideal position arose at ESco, only a stone's throw from her home where she lives with her husband and three young children. Charlotte joined ESco in February 2019 and is thoroughly enjoying the constant cake supply and of course getting to grips with the subscriptions industry!
When Charlotte isn't eating cake at work, she is playing hide and seek from her children and especially loves it when the children take ages to find her!
Did you know? Charlotte reached grade 8 in her ballet exams, but now her ballet shoes are just used as a Christmas decoration!
Nicknames: Charlottie, Lottie, Mmuuuuuuuuuuummmmmmmm!
Emma originally joined the fulfilment department at ESco in 2003, fresh from university, but left after a couple of years to pursue a career in forensics. Returning after a siesta of 6 years and too much night work, Emma became a member of the Account Management Department in 2011. Today Em works in our IT office after she inadvertently displayed previously unknown technical skills and alongside her day to day duties happily keeps the office supplied with brownies and other baked goods! Aside from baking, Em spends her time outside of work exploring the countryside with camera in hand and likes to escape to the seaside as often as possible.
Did you know? Emma belongs to a local book club who meet up monthly to discuss anything but their latest read, eat nibbles and drink prosecco!
Back in January 2019, Molly left her job in the legal sector in London in search for a shorter commute and bigger challenge, moving into the bright lights of Customer Service, she found what she was looking for! After just shy of a year in her new role, Molly came, saw and conquered and moved onto the AE role in Account Management where she now works with a range of publishers. The newest member of the team, Molly certainly has the least amount of nicknames, something we’re sure will soon be rectified. Molly spends her free time with her ex-racehorse Bing; hacking, jumping and grooming off all the mud! Or you’ll find Molly out and about with two dogs Fidget and Barney and in the winter months, beating on the shoot.
Did you know? Molly has driven a race car around Brands Hatch Indy Circuit and is also the image on a horse feed bag (Baileys Horse Feed – “Keep Calm”)
Nicknames: Mols, MolsBar
Senior Account Manager
Laura started working at ESco in 2004 as a Customer Service Executive and progressed to be an Account Manager a few years later. Her love for travel eventually took over in 2009 and after a two year “break” of travelling in Australia and working in London, she re-joined ESco in 2011; today standing as a Senior Account Manager. Aside from her love of exploring new places around the world, she’s a keen cheese and gin lover whilst keeping fit through Yoga, Pilates and lots of countryside walks with her little family and dog (Roofus) in tow.
Did you know? Laura used to sing at local acoustic nights and used to make a regular appearance at the ESco Christmas do's!
Nicknames: L-Pez, Pez, Pezza, P-dizzle, Bag Lady
Production & Renewals Supervisor
Jennie joined the mailroom at ESco many years ago, back in 1994. As you can imagine, Jennie's ESco knowledge is outstanding and her standards are beautifully high. In 2003 Jennie joined the Production Team and she's been an invaluable member there ever since. Always with a cup of strong Carte Noir in hand, Jen is our mother hen; loyal, dependable, hard working and generous. Jen is renowned for her mouth watering cupcakes which have sponsored many an ESco charity day. Or Friday. Or day. Outside of the office, you can find Jen baking her giant heart out, doing a spot of gardening or holidaying in sunny Spain with her man.
Did you know? Jennie has single handedly raised £1500 for charity via the medium of cake.
Nicknames: Jen, JB
Renewals Account Manager
Wonderfully charismatic with obvious Prince Charming looks, joining ESco in January 2000, Franco has elevated to Client Services Manager in a very short 15 year time-span. He also makes coffee a lot and dreams of times gone by now being over 22 years old. A wonderfully gifted musician and, inside his head only, an International rugby player he keeps fit by pulling the lever to work the recliner on the settee. Sometimes more than once in the same evening.
Did you know? Franco is a titled Polish Count and can play the National Anthem on the piano with his nose.
Production & Fulfilment Manager
Dan joined ESco in 2005 as Trainee Warehouse Manager and after the company's move to Trinity House he moved into the Deputy Mailroom Manager's role along with taking on the Quality Control Coordinator position. During this time in the mailroom Dan also took over purchasing. In 2012 Dan became the Printroom Manager where he continued to also manage purchasing, since then the Printroom has become the Production Office as it handles more and more IT work as well as print. Then in 2016, the Production Department merged with the Mailroom, and became Production & Fulfilment. Today, Dan is the Production and Fulfilment Manager overseeing a team of 12. Dan is a friendly positive guy. You'll mostly find him laughing with his team or getting the best deal on whatever he is buying. Dan, a married father of three enjoys spending time with his family, walking his dogs and socialising with friends.
Did you know? Dan is also a qualified brick layer.
Nicknames: Danno, Kenco, Big Bro
Head of Departmental Operations
Our lovely Kimberley joined ESco as a Customer Service Executive in 2009 and today manages the ever expanding Customer Service Department of twenty. She has a keen eye for detail, organisational skills that could whip anybody into shape and a very good sense of humour. Kimberley is the go to person for all things Subs and can usually be found frantically typing away, assisting her busy team on the phones, providing internal and external training and prioritising the ever changing workload across the department. The calm in the storm, our Kimbers is our very own super subsie. In her spare time (when we let her have some), Kimberley enjoys hanging out with her beloved pooch, Albie and cooking for her lucky man when he's not on the golf course. Aside from cocker spaniels (and topping up her golf knowledge!) she has a passion for ballet, musical theatre, online shopping, sun seeking and can't resist eating out at any opportunity!
Did you know? Kimberley took a gap year to study in America.
Nicknames: Kimbers, Kimmie, Millie, KD
Finance Manager and PA to MD
Cathy started at ESco in 2004 as PA to the Managing Director. What Cathy doesn't know isn't worth knowing - the font of all knowledge. In 2014 Cathy utilised her early work life experience in accounting and sage and took on the accounts management at ESco. You will have to look hard to find her, but you will find her, in the tower office, in solitary confinement. Cathy usually has a calculator in one hand and a vat of very strong coffee in the other, or she'll be in the Managing Directors office, sharing the vat of very strong coffee and discussing... well, nobody knows and nobody dares ask. Outside of the tower, Cathy spends her time walking her dog, being wined and dined by her man and holidaying by exotic seas. Despite the abundance of ready meals and contrary to popular belief, our Cathy is one heck of a cook.
Did you know? Cathy is the daughter of an organist and choirmaster.
Nicknames: Rotweiller (she REALLY gets things done), Aunty Caff, TT
Greg joined ESco in 2002 to manage our hectic and sporadic Warehouse, it became clear quite quickly that his people skills were pretty nifty, so in 2004 Greg became the Mailroom Manager. Then, in 2016, Greg took a complete career change and moved into our IT Department as a Data Analyst, where he is doing very well. Greg spends most of his time at work drinking too much coffee and being extraordinarily sarcastic. When he isn't busy winding up his poor undeserving colleagues, you will mostly find him entertaining his three beautiful daughters or at the pub.
Did you know? Greg used to be a test pilot for Airfix.
Nicknames: Ghetto (he's from Harlow), Lenzie
Graham joined our Warehouse team in 2008, and took over the management of the Warehouses in 2010. He's a busy boy our Graham, always dashing from pillar to post, with deliveries a plenty, if you're lucky enough to spot him, he'll likely be whizzing round on his forklift, greeting delivery drivers, scheduling outbound and inbound shipments, and liaising with our friendly mailings team. Rarely at his desk, he can barely remember what tea tastes like when it's hot. Graham has a life long love of Arsenal FC (don't hold it against him), and enjoys fishing, spending time with his famly and long walks with his lovely Springer Spaniel, Tia.
Did you know? Graham broke his leg in three places while playing football.
Nicknames: Legend, Grum
Direct Mail Account Manager
With precision Alice in Wonderland timing, Sara joined ESco when the world had gone ‘mad’ in ‘March’ 2020 due to COVID. She left behind her over 20 years of Account Management in litho and digital print to become Mailing Account Manager. She’s a cat loving, tea monster with a curiosity for following rabbits down holes and seeing life at obscure angles. Her young son constantly has her making up on the spot stories, generally with Transformers, elephants or dinosaurs involved.
Did you know? Shortly after her GCSE’s Sara thought this would be a good time to complete 2 solo parachute jumps for charity. Probably pretending she was falling down that rabbit hole again!
Operations & Development Director
Alistair hopped aboard the ESco bus in early 2005, when he was but the young, tender age of 11. With over twenty years of experience in the publishing industry, Al is our Operations and Development Director. Boy does this guy love a gadget. Al is responsible for constantly pushing us into the future, so fast, you'd think he had his own time machine. When he isn't visiting the year 3000, Al loves the great outdoors, photography and playing in a band as well as being an elder at his local church. He has three young, active (VERY active) boys and a beautiful wife to boot. Al is always busy, planning an adventure with his kids, or researching the latest publishing software or Apple gadget.
Did you know? Alistair grew up in the Philippines! He also spent a year touring Eastern Europe with an indie rock band after uni.
Nicknames: Al, Techie Care Bear, Geek
Susan founded ESco in 1984. She has worked in almost every role at ESco during the last 30+ years, including database writing, sales, purchasing, warehouse management, copywriting, data prep, subscriptions handling, system testing, report writing, account management, HR, book-keeping, PR, customer service, Agony Aunt, cleaner....the list goes on. Susan is our busy, knowledgable and dependable Managing Director. Our glue and our ESco hero. In the office, you will usually find her clutching a hot coffee whilst coaching, mentoring, managing, quoting, lunching with clients or buying doughnuts for her loyal team. Susan is a passionate Christian who, in any spare time she has, enjoys spending time with her family, entertaining friends, keeping fit, cooking and reading.
Did you know? Susan went to Romania in 2002 with “Hope for the Future”, a local Christian charity focussing on relieving poverty and hardship
Nicknames: Sue, Mum, “Ganny”, She Who Must Be Obeyed , Suzie Q
Business Operations Director
Clare first joined ESco in 2003 in our converted pig building, starting out in the Customer Service Department. Just a year later, in 2004, Clare began her Business Management degree and so reduced her hours and took on the role of PA to our MD. A few years passed, Clare joined our Client Services Team, got married, became Client Services Team Manager, had two beautiful curly blonde babies, and did a whole lot of learning. Now, a very different Clare to the one who joined us in 2003, Clare is our busy HR & Business Operations Manager, where she spends a lot of time "guiding" our jolly IT department onto the right path to meet their deadlines and liaising with the Account Management Department she knows so well to constantly improve the way we work. Outside of ESco, Clare spends a great deal of her time discussing Dinosaurs and Paw Patrol with son Henry and trying to work out how her daughter Florence has managed to con her into giving a second pudding. Again. Clare is also a keen baker, foodie and gym lover. Sorry, GIN lover.
Did you know? When Clare was 18, she took a gap year with three friends to go travelling around Europe. She managed two countries and stayed for a grand total of two weeks. Apparently the Hostels weren't the Five Star luxury she'd hoped for.
Nicknames: Clare Bear, Clarabella, Gilly Willy, Clarey
Louise joined our Customer Service team at ESco way back in 2006. Working her way through various departments at ESco, Louise set up our QA controls, before progressing on to become Direct Mail Account Manager. Then after the birth of her first baby, Louise moved on and conquered the role of HR Manager and PR guru, with one hand working to keep our jolly staff...jolly, and with the other she pizazzed our website with perhaps rather too many mentions of cake...
Louise's passion for ESco continues; having returned from maternity leave after the birth of her second child (Tilly), she is further expanding the strings on her bow, by joining our top class Account Management Department, assisting with the delivery of quality services to our successful publishers in a digital age. Louise continues to work on some of our client accounts alongside looking after our brand, and managing ESco Connect with the organisation of all associated events and communication.
In her spare time, Louise is a keen shopper, socialiser, Body Pump enthusiast and Mum. You'll mostly find Louise with Poppy and Tilly hosting “Mother's Meetings” for their friends at home, enjoying a drink on the decking with her husband, or, if she's super lucky, at the pub.
Did you know? When she was 17, Louise did work experience as... a live mannequin in a busy clothing store in Cambridge!
Nicknames: Lois Lane, Stop-go-Stephanie, Lou
IT Executive & Web Admin
Lyle joined ESco in the summer of 2019 as an IT Executive after spending 3 years as a freelance graphic designer working on everything from simple logo's to full blown websites and branding. With a love of tech and problem-solving becoming part of our IT team was a natural fit. During his spare time he can often be found clutching a controller (or keyboard and mouse) playing the latest and greatest video games or watching Formula 1 - even if that means getting up ridiculously early in the morning to watch it live.
Did you know? Lyle has one Xbox game with a full gamerscore
Remember, remember the fifth of November (2007) when Erica joined ESco? With her background in Sales and Marketing and her Blue Peter badge, Erica is well equipped to tackle the challenges of being an Account Manager. When away from her desk she can usually be found either playing tennis, listening to tennis or watching her two young children play tennis. Come on Andy!
Did you know? Erica captained the Suffolk County Tennis Team.
Wesley joined our IT Team at ESco in October 2010. Since that time, life has changed somewhat for Wes, moving to the Production Team in 2011, getting married in 2014, buying his first house in 2015 and in 2016 being promoted to the wonderful Production Specialist that he is today. With his quiet and unexpected dry sense of humour, Wes fits perfectly into the Production Team. During working hours you will mostly find Wes setting up documents, running IT tasks and generally getting things done.
Since 2015, Wes has either been pounding or gliding gracefully through the streets of Halstead when he decided to take up running and cycling. For extra healthy good measure, Wes also decided 2015 was the year to become a vegan. It is only since writing this “memoir” that Wes has realised that either he only truly “found himself” after marrying the love of his life, or perhaps he needed some hobbies to get out of the house.
Did you know? In September 2015, Wes played the most almighty prank, in faking his own death. He was knocked off his bike on his way to work, spent a good portion of his time laying in a ditch and lost all memory of the incident. (Wes is no longer permitted to ride a bike). Wes also, quite fascinatingly studied Meteorology and Oceanography at UEA.
Nicknames: Wesley Snipes, Michael Carrick
Assistant to Head of Account Management
Sophie broke away from Corporate Governance and joined the Account Management Department at ESco in November 2016 as an Account Executive. When she isn't juggling a variety of subscription and trade show tasks, you will mainly see her blurry outline darting to the car for the school pick up!
When Sophie isn't tending to the needs of her two super energetic children, you'll find her practising yoga in the living room with a cold glass of wine in hand. Who said multitasking was hard!
Did you know? Before Sophie became a 'grown-up' you would have found her living as a hippie in India!
Nicknames: Soph, Sopho, Stacey, Wolfie
Sam joined our Customer Service team in summer 2015, working his way through the department to Senior Customer Service Specialist in 2018. Then in 2019 Sam made the bold move over to our Client Services Team, working as an Account Executive – with a new perspective, looking at the other side of subscriptions! Due to his hard work and determination Sam was promoted to Account Manager in 2021.
When he isn't busy tip tapping on his keyboard and avoiding being given yet another new nickname by the team, you can find Sam clutching a bottle of whisky or two. That's not related to the nickname calling, but actually because Sam is a colour blind, impassioned whisky collector! He is also studying for his Master's Degree in Military History in his spare time, having already received a BA in Modern History. You don't meet someone like Sam every day.
Did you know? Sam is a Founding Member of the Lakes Distillery, he owns a bottle of every whisky they have ever produced and even has part of one of their casks in his wedding ring!
Nicknames: Just Sam, Witwicky
Back in September 2016, Connor joined team ESco, starting with a speedy crash course with our crème de la crème subscriptions training whizz, Kimberley Jenkins, in Customer Service. Before Connor could barely finish his coffee, he was swiftly moved to the Account Management Department, where he is now as one of our busy Account Manager. Connor's renowned for his wide array of accent impressions and a (slightly dark) sense of humour that will see you through the bluest of blue Mondays. Not to mention he is the deliverer of Krispy Crèmes.
When fashionista Connor isn't in the office, you'll either find him at the pub in his tartan joggers, working out at the gym or learning Japanese on Duolingo with a rum and coke in one hand a snack in the other.
Did you know? Connor has a diploma in Swedish Body Massage... apparently.
Nicknames: Colin, Connork, Marv, Snackattack, Conro, Connorkykins
One rainy day in September 2010 Federica landed on the English shores from sunny Italy to follow her then boyfriend (now husband) ... a few years later, in September 2016 she joined the Corporate team at ESco as a Subscription Specialist. Recognising her fabulous attention to detail and splendid organisation skills, Federica progressed into our ever growing and busy Account Management Department as an Account Executive in January 2017, becoming an Account Manager in February 2020. Now you can mainly find her at her desk juggling multiple inboxes and clients’ projects...that is, when she is not jetting off to Italy to see her family and get her regular dose of Vitamin D! When she isn't at her desk, chances are she's got her nose stuck in a book somewhere around the ESco building.
Did you know? Federica is actually a 'Doctor' and has a PhD in Political Science.
Nicknames: FedEx, Little Italy
Customer Service Department Manager
In November 2016 Claire joined ESco as a Corporate Subscription Specialist. After 10 months working with the team, Claire then made the transition to Customer Service Department Manager, bringing with her a wealth of management experience.
You will find Claire working with the busy Customer Service Department, implementing new processes and assisting her busy team of 20 with calls and emails, whilst organising the ever changing workload across the department.
In her spare time, Claire looks after looks after her 2 young children, dog and cat with her Chef husband. If there is any actual spare time left, it is used to keep fit, mainly by running.
Did you know? Claire also runs a restaurant with her chef husband
Nicknames: CHewitt, Claire Bear
Charlotte is one of the newest members of the ESco Account Management Team, having joined in August 2020. After 15 years living and working in London as an Account Manager in design, print and packaging she took a career break to look after her twin baby boys and during this time moved with her family to the Essex countryside. Now keen to bring a fresh enthusiasm and the new skills she learned while juggling twins (not literally) to the workplace it was a happy coincidence that ESco was looking to expand the team at exactly the right moment! In her spare time (when she has some) Charlotte enjoys travel, photography and long bike rides with her husband and children.
Did you know? Before having children, Charlotte was a keen extreme sports fan with a love of heights. She has jumped out of several planes and completed her private pilot’s licence in 2006!
Want to join the team?
Head over to our vacancies section to see how you could get involved.
Want to join the team?
Head over to our vacancies section to see how you could get involved.
Want to join the team?
Head over to our vacancies section to see how you could get involved.