ESco

Client Relationship Manager

ESco is a passionate publishing & subscription services bureau working for some of the UK’s most prestigious magazine publishers.

As a Client Relationship Manager, you will be involved in the day to day management of several client accounts, dealing with paid subscriptions/memberships, free circulation and event databases all held and maintained on the ESco system.

Duties that are included are…

  • To act as the main point of contact for the client; building and maintaining strong relationships
  • To understand publishers’ requirements relating to marketing and financial analyses
  • To work proactively with clients to drive subscription growth
  • To manage and coordinate projects briefed in by the client
  • To meet with clients regularly (via Zoom or face to face) to ensure continual communication
  • Collaborate closely with internal departments to build strategies and new processes to improve service for the client and in-house

A suitable candidate will…

  • Understand statistics with the ability to pull together clear and detailed reports
  • Have experience of managing client relationships with excellent communication skills, a high standard of literacy and good command of the English language
  • Have good working knowledge of the Microsoft package and an aptitude to learn new software systems
  • Be diligent, conscientious and well organised with good time management skills
  • Be a strong problem solver with excellent attention to detail
  • Have a team player attitude with the ability to work under pressure using their own initiative
  • Have the ability to multi-task and manage their own workload, prioritising accordingly
  • Enjoy working in a fast-paced and sometimes pressured environment
  • Have their own transport due to rural location of ESco’s offices

What we can offer you…

  • Superb career development; with opportunities to progress within a growing company; this role offers professional advancement utilising and expanding your current skills-set
  • Excellent working environment, which balances the advantages of a modern, purpose built office setting with the peace and space of the countryside 
  • Extensive training both now and in the future to encourage and facilitate professional growth
  • An attractive salary package based on experience and current skills

Hours...

  • Monday to Friday
  • 40 hours per week
  • Normal hours would be 9.00 am to 5.30pm with 30 minutes for lunch (except during busy periods when flexible hours will be required)

How to apply…

Please send your CV with a covering email explaining why you would like to become part of the ESco team, and why you would excel in this role, to:

Charlotte Manning, email address: vacancies@esco.co.uk

Apply