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Case Studies
Automating goneaway processing with AI
When someone moves house and leaves no forwarding address, returns (or “goneaways”) pile up fast. For years we’ve used technology to capture and process them, but there were always limits.
A stronger membership model, built together
The Countryside Alliance has been standing up for rural communities for decades — championing countryside causes in Parliament, rallying supporters on the ground, and campaigning for a vibrant, sustainable future.
A smarter way to collect payments
At the start of 2021, we completed the migration of the Direct Debit collection processing over to ESco, on behalf of our friends at the prestigious Countryside Alliance.
Unifying data across a diverse portfolio
With over 93 different publications - including a mix of B2B, B2C and controlled circulation—plus 10 events, 60 newsletters and more than 80 merchandise products, Kelsey Media was managing a vast and dynamic portfolio.