Author: Megan Walden

We’re all about continuous improvement—and our eCommerce platform is no exception. Over the last year, we’ve continued enhancing functionality to support new membership models, improve user experience, and stay ahead of regulatory changes.

We’re always proud to see our clients making waves in the industry – and we’re especially excited to highlight a recent feature on the InPublishing website that shines a spotlight on Women’s Running, a standout title from one of our long-standing clients, Anthem Publishing.

At ESco, we believe in celebrating excellence — and so we’re raising a virtual glass to some truly outstanding clients who have been shortlisted for the PPA Awards 2025, which will be held on taking place on Wednesday 25 June.

At ESco, people have always been our greatest strength—not just the skills they bring, but the care, commitment and collaboration they show every day.

Our very own Director of Product & Transformation, Rob Green, recently joined a brilliant discussion on Evolution Exchange UK’s latest podcast episode: “AI in Tech: Should We Be Scared?”

As the government gears up to implement its new subscription contracts regime—part of the Digital Markets, Competition and Consumers Act (DMCCA)—ESco is right at the heart of the conversation, championing the needs of our publishing clients.

The Countryside Alliance and ESco go way back — nearly twenty years of working together to handle everything from renewals and member comms to BACS processing and full membership services.

The CRM platform we use to manage client subscriptions and memberships just keeps getting better. Over the last year, we’ve commissioned 355 separate enhancements—yes, really—ranging from small UX tweaks to game-changing features that support complex membership models and power up operational efficiency.

Dear Clients, Partners & Friends… There’s a flurry of excitement in the air as Christmas approaches. At ESco, there is a sense of hope too for new beginnings as we ponder on what the year ahead will bring. We’re already looking under the bonnet at new tech, new roles for our fab team and new ideas for the services we offer.

On Friday 21 November, ESco’s Operations & Development Director, Alistair Wood, took to the stage at the PPA Independent Publisher Conference and Awards, where he hosted a thought-provoking roundtable session titled “Using AI to Provide High-Quality Customer Service.”